Privacy Policy
This policy explains what information we collect through this website and how it is used.
Information we collect
When you submit a quote request, contact message or registration, we collect the details you enter: name, email, phone, company, and the content of your message or specification. We also collect basic technical data such as IP address and browser type for security and site operation.
How we use it
- To respond to your enquiry and prepare a quotation or testing proposal.
- To fulfil an order, prepare documentation and arrange shipment.
- To maintain security, prevent abuse and keep records required for quality traceability.
- To send service-related communications you have asked for.
We do not sell personal information. We do not use enquiry data for unrelated marketing without your consent.
Retention and security
Enquiry and order records are retained for as long as needed to fulfil the request and meet documentation and traceability obligations. Access is limited to staff who need it to handle your request. Data is transmitted over HTTPS.
Your choices
You can ask us to access, correct or delete the personal information you submitted by writing through the contact form. We may need to retain certain records where a quality or legal obligation applies.
Third parties
Carriers, customs brokers and email delivery providers may process limited data where required to deliver a shipment or a message. They act only on our instructions.
Contact
Questions about this policy can be sent through the contact page.
Last updated: November 2026.